Privacy Policy

Introduction

Welcome to https://home-care-services-for-seniors-mcallen-texas.primarycareaid.com (hereinafter referred to as “Home Care Services for Seniors McAllen Texas,” “we,” or “us”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy explains our data handling practices, ensuring transparency and compliance with global privacy standards.

Scope

This policy encompasses all aspects of our online presence, including but not limited to, our website, mobile applications, online services, and products offered through https://home-care-services-for-seniors-mcallen-texas.primarycareaid.com. However, please note that it does not extend to third-party websites or services accessed through links on our platform, as these have their own privacy policies that govern data collection and usage.

Processing Activities

This policy outlines the ways in which we process your personal data when:

You use our applications, log in as an authorized user, or access our online services.
You visit and interact with our website(s) linked to this Privacy Statement.
We communicate with you via email, phone calls, text messages, or newsletters.

Personal Data Collection

We collect various categories of personal data, including:

Account Information: Details required for account creation and management, such as your name, contact details, and login credentials.
Payment Information: Data related to transactions, including payment method, billing address, and financial history.
Financial Information: Any financial records or bank account information provided for services or donations.
Purchase Information: Details about products or services you have purchased from us, including order history and preferences.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
Location Data: Information about your physical location when you interact with our services on a map or during service provision.
Feedback: Your comments, suggestions, and reviews that you share with us.
Social Media Information: Data from social media platforms when you choose to connect with us through these channels.
Product Information: Details about products or services of interest, including preferences and usage patterns.

We collect this data through direct user input, interactions with our digital platforms, and automated technologies (e.g., web analytics). Additionally, we may receive personal data from third parties who assist us in providing services, always adhering to their respective privacy agreements.

Cookies

Cookies are small text files stored on your browser or device when you visit our website(s). We use cookies for various purposes, including:

Strictly Necessary: These ensure basic functionalities of our website and apps, such as login sessions and shopping cart management.
Preference: They remember your preferences, language settings, and other customization choices.
Analytics: Cookies track user behavior to analyze trends, understand user interactions, and improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose for which it was collected or as required by law. Once the retention period expires or when the purpose is accomplished, we securely delete or anonymize the data.

Security Measures

Implementing robust security measures is paramount to safeguarding your personal information. We employ industry-standard encryption protocols for secure data transmission and storage. Additionally, we engage trusted third-party processors who adhere to strict privacy and data protection standards to handle data on our behalf.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18. If you believe we have collected such information, please contact us immediately using the details provided below.

Your Rights (Depending on Your Location)

The privacy laws in different jurisdictions grant individuals various rights regarding their personal data. Here are some of your potential rights:

Access to and rectification of your personal data.
Erasure or right to be forgotten, under certain circumstances.
Right to restrict processing of your data.
Right to data portability, allowing you to move or copy your data.
Right to object to the processing of your data in specific cases.
Non-discrimination for exercising your privacy rights.

You can exercise these rights by submitting a request to our privacy team via the contact details provided below. We will respond within the time frame prescribed by applicable law.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or questions regarding your data, please contact us:

Email: contact@home-care-services-for-seniors-mcallen-texas.primarycareaid.com
Address: [Provide physical address]